tongits land Privacy Policy
This Privacy Policy explains how tongits land collects, uses, stores, and protects the personal information of players registered on our platform in the Philippines. We are committed to handling your data responsibly and in compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). Please read this document carefully so you understand your rights and how your information is used every time you access our sportsbook, slot online, or live casino services.
1. Information We Collect
When you register and use tongits land, we collect several categories of personal information necessary to provide you with a safe, functional, and compliant gaming experience. Account information includes your full legal name, date of birth, email address, username, and a hashed version of your password — this is the core identity data we need to verify you meet our eligibility requirements and to manage your account. We also collect device and browser data such as your IP address, device type, operating system, browser version, and screen resolution, which helps us detect suspicious login activity and optimise the platform for mobile and desktop users across the Philippines. Payment and transaction information is collected every time you make a deposit or withdrawal in Philippine Peso (PHP), including your chosen payment method details, transaction amounts, timestamps, and reference numbers, all of which are required for financial processing and regulatory compliance. Usage data — such as pages visited, games played, session duration, bet history, and click patterns — is gathered automatically to improve the platform experience and to fulfil responsible gaming monitoring obligations. Finally, we may collect communications data if you contact our support team, including the content of messages, chat logs, and any files you voluntarily submit as part of a support request or identity verification process.
2. How We Use Your Information
tongits land uses the personal information we collect for clearly defined purposes, and we do not process your data beyond what is necessary to achieve those purposes. The primary use of your account information is to create and maintain your player account, verify your identity and age, process your PHP deposits and withdrawals, and communicate with you about your account status, promotions, and platform updates. Device and usage data is analysed to detect fraud, prevent unauthorised account access, monitor for problem gambling behaviour, and continuously improve the performance and reliability of our platform across mobile and desktop environments. We use transaction data to generate accurate financial records, process payouts in a timely manner, and satisfy our reporting obligations to relevant Philippine regulatory authorities. Where you have opted in to marketing communications, we may use your contact details to send you relevant offers and platform news — you can opt out of these at any time by contacting our support team. We may also use aggregated and anonymised data for internal analytics, product development, and business reporting, in which case no individual user can be identified from that data. All data processing activities conducted by tongits land are grounded in one or more lawful bases under the Data Privacy Act of 2012, including your consent, contractual necessity, legitimate interests, or compliance with legal obligations.
3. Cookies and Tracking Technologies
tongits land uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how users navigate across our pages. Strictly necessary cookies are essential for core functions such as maintaining your login session, remembering your language and region settings, and securing your browsing session — these cannot be disabled without affecting platform functionality. Performance cookies collect anonymous information about how visitors use the site, including which pages receive the most traffic and any error messages encountered, helping our technical team improve platform stability and speed. Functional cookies allow the platform to remember choices you have made, such as your preferred payment method or favourite game categories, so your experience feels personalised on each visit. We do not use cookies to track your activity across third-party websites or to serve targeted advertising through external advertising networks. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit your access to some features of the tongits land platform. For further guidance on managing cookies on mobile devices — which is how most players in the Philippines access our platform — please refer to your device's browser documentation.
4. Data Storage and Security
All personal data collected by tongits land is stored on secure servers with access restricted to authorised personnel only, and we implement industry-standard technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. Sensitive information such as passwords is never stored in plain text — we use strong hashing algorithms to ensure that even in the unlikely event of a data breach, your credentials cannot be read directly. Payment information processed on our platform is handled in accordance with applicable financial security standards, and full card or bank account numbers are never retained on our servers beyond what is strictly necessary for transaction completion. Your data may be stored and processed in locations where tongits land operates its infrastructure, and we take appropriate steps to ensure that cross-border data transfers are protected in line with Philippine data privacy requirements. We retain your personal data for as long as your account remains active and for an additional period required by law or regulatory obligations after account closure — typically this is a minimum of five years for financial records. If you believe that the security of your personal information has been compromised, please notify our support team immediately so we can take corrective action and, where required, report the incident to the appropriate authorities under the Data Privacy Act of 2012.
5. Sharing Data with Third Parties
tongits land does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes, and we never share your data without a legitimate reason and appropriate safeguards in place. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors handling your PHP transactions, identity verification providers, customer support software providers, and technical infrastructure vendors — all of whom are contractually bound to process your data only for the specific purposes we instruct and in compliance with applicable privacy laws. Game content providers whose titles appear on the tongits land platform may receive anonymised session data necessary for the operation of their games, but they do not receive personally identifiable information about individual players unless required for a specific documented purpose. We may disclose your personal information to Philippine government agencies, regulatory bodies, law enforcement, or courts where we are legally required to do so — for example, as part of anti-money laundering (AML) compliance checks or in response to a valid legal order. In the event of a business restructuring, merger, or acquisition, your personal data may be transferred to the new entity, and we will notify you of any such change in advance and ensure the receiving party maintains equivalent data protection standards. Outside of these defined scenarios, your personal information remains confidential and is not disclosed to any external party without your explicit consent.
6. Your Rights as a Data Subject
As a registered player and data subject under the Data Privacy Act of 2012, you have a number of important rights regarding the personal information that tongits land holds about you. You have the right to access your personal data at any time — this means you can request a copy of the information we hold about you, and we will provide it within a reasonable timeframe as required by law. You have the right to correct any inaccurate or incomplete information in your account, and you can update most details directly through your account settings or by contacting our support team for changes that require verification. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that may override this right in certain circumstances. You also have the right to object to specific processing activities, including direct marketing communications — if you no longer wish to receive promotional messages from tongits land, simply let our support team know and we will action your request promptly. Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please reach out to our support team through the contact information provided in the final section of this policy, and we will respond in accordance with our obligations under Philippine data privacy regulations.
7. Minor Protection, Policy Updates & Contact
tongits land strictly prohibits the collection or processing of personal data belonging to individuals under 18 years of age, in line with our age eligibility requirements and our commitment to responsible gaming in the Philippines. If we discover that personal data has been collected from a minor — whether through misrepresentation during registration or any other means — we will immediately delete that data, close the associated account, and take any further action required by applicable law. Parents and guardians are strongly encouraged to monitor their children's online activity and to ensure that minors do not access gaming platforms through shared devices or accounts.
This Privacy Policy may be updated from time to time to reflect changes in our services, applicable regulations, or operational practices. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players through their registered contact details. Your continued use of the tongits land platform after any update constitutes your acceptance of the revised policy, so we encourage you to review this page periodically. If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a potential privacy concern, please contact our support team — contact details are available on our FAQ page. You may also visit our Responsible Gaming page for information on how we protect vulnerable players, or review our Terms and Conditions for the full framework governing your use of the platform.
Questions About Your Privacy?
Our support team is here to help Philippine players understand their data rights and address any privacy concerns. Visit our FAQ for quick answers, or create a free account to start playing with confidence on tongits land.
Visit the FAQ Create an Account